Rob Kling Center for Social Informatics Fall 2011 Speaker Series

Enterprise Uses of Social Media

Jonathan Grudin, Natural User Interface Group, Microsoft Research
Friday, November 11, 2011
1:30pm-3:00pm
Informatics East, Rm. 130, 919 E. 10th St.

The talk is preceded by an informal gathering with cookies, tea, and coffee, available at 1:15pm. There will be an informal meeting with graduate students following the talk.

We invite you to attend the RKCSI talk with Jonathan Grudin. He will be in town November 10 and 11. We would be happy to schedule a meeting with Jonathan if you like. Email Kelly McNamara (kmac@indiana.edu) for a meeting with him.

Abstract

For several years I have studied enterprise attitudes toward and uses of technologies that are primarily used by students and consumers, such as instant messaging, weblogs, wikis, and social networking sites. Email took decades to move from research and student use to full acceptance in enterprises. Today, communication and collaboration tools can make that transition far more quickly, but not instantaneously and not without encountering some of the same hurdles and other new challenges. In this talk I describe some patterns that have emerged and fit them into relevant literature on the social psychology of groups and organizational behavior.

Biographical Sketch

Jonathan Grudin is a Principal Researcher in the Natural User Interface group at Microsoft Research. Prior to joining Microsoft, he was Professor of Information and Computer Science at the University of California, Irvine. He has also worked as a software engineer and in government research. He has been involved in CHI and CSCW conferences since each began. With Ron Baecker, Bill Buxton, and Saul Greenberg, he co-wrote and co-edited the second edition of Readings in Human-Computer Interaction: Toward the Year 2000 (Morgan Kaufman Publ., 1995). He was Editor of ACM Transactions on Computer-Human Interaction from 1997-2003, is ACM Computing Surveys Associate Editor for HCI, and writes and edits an ACM Interactions column on HCI history. His publications on HCI include a chapter in the Annual Review of Information Science & Technology (Information Today, Inc., 2011).


The Rob Kling Center for Social Informatics is jointly sponsored by the School of Library and Information Science, School of Informatics and Computing, and Kelley School of Business. For more information about the Center, please visit http://rkcsi.indiana.edu